Shipping policy

Orders are processed Monday–Friday (excluding public holidays).

• Standard processing time: 1–2 business days
• Orders placed after 2pm may be processed the next business day
• During peak periods, processing may take slightly longer

You will receive an email confirmation once your order has been dispatched.

We currently ship to:

• United Kingdom

If your country is not listed at checkout, please contact us.

Shipping rates are calculated at checkout based on:

• Delivery location
• Order weight
• Courier service selected

United Kingdom Fulfilment

Orders shipped from our UK warehouse follow these rules:

• Free shipping on orders over £49.00
• Standard shipping: £4.99
• Delivery time: 2–3 business days within the United Kingdom
• Express shipping £9.99
• Delivery time: 1 business day within the United Kingdom

Estimated delivery windows:

• United Kingdom : 2–3 business days

Delivery times are estimates and may vary due to courier delays, or peak periods.

Once your order ships, you will receive:

• A dispatch confirmation email
• A tracking link (where available)

If tracking is not available for your region, we will notify you at checkout.

For international orders:

• Customs duties, import taxes, or handling fees may apply
• These charges are the responsibility of the customer
• We cannot predict or control these fees

If a parcel is refused due to customs charges, shipping fees are non‑refundable.

If your parcel is:

Delayed

Please allow up to 10 business days beyond the estimated delivery window before contacting us.

Lost

If tracking shows no movement for 7+ days, contact us and we will investigate with the courier.

Damaged

If your order arrives damaged, notify us within 14 days with photos of the packaging and product.

We will arrange a replacement or refund according to our Returns Policy.

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• We cannot guarantee delivery
• Additional shipping fees may apply
• Refunds may not be possible if the parcel cannot be recovered

In some cases, your order may arrive in multiple parcels.

You will not be charged extra for split shipments.

For shipping questions or support:

Email: hello@nothingisleft.com

Address: nothing is left Ltd, Ye Olde Hundred, 69 Church Way, North Shields, NE29 0AE